Septic trouble at 5 PM? Someone answers.
Septic pumping and emergency calls around Pittsville and the Eastern Shore. A perfect 5.0 from 23 Google reviews, and customers keep saying the phone gets picked up when others do not.
- 4:55 PMSeptic backs up after heavy rain
- Minutes laterBrent answers and calms things down
- That eveningA crew is out to pump the system
- After"This is the only company we will use."
“This is the only company we will use.”
Pumping, pumps and the hard calls.
What customers mention most in their Google reviews.
Septic pumping
Mentioned in 3 reviews. "arranged to have a crew out that evening to pump our system."
Emergency backups
"our septic backed up due to the heavy rains. I was in a panic when I called them."
Weekend calls
"coming out to the house on a Sunday morning to take care of our septic issue, and we weren't even one if their customers."
Failed pumps
"answer my many questions i had about my system and my failed pump causing problems."
Upkeep advice
"Mr. Baker was very professional and explained how we should maintain our system."
Respect for your yard
"They're honest and treat their clients and the client's property with great respect."
Call, talk to a real person, get it handled.
How it goes, in customers' own words.
Call (410) 546-1666
The Google listing shows noon to midnight, every day.
A crew comes out
"Answered the phone on a Sunday afternoon and was on site at our home the next morning to pump our septic system."
You learn your system
"was very thorough about the whole process."
A perfect 5.0 from 23 Google reviews.
“We had an emergency at 4:55pm on a Monday, our septic backed up due to the heavy rains. I was in a panic when I called them. Fortunately, Brent answered the phone and was able to calm me down and arranged to have a crew out that evening to pump our system.”
“We tried to call several septic services locally late Saturday afternoon, and no one responded. Mr. Baker called us early Sunday morning. And had our issue fixed in record time.”
“For almost two decades having used various septic service companies, I had the most impressive and great service from this company.”
“Answered the phone on a Sunday afternoon and was on site at our home the next morning to pump our septic system.”
“From making the appointment to finishing the job they were exceptional!!!! One of the BEST customer service experiences I have had in my life (and I'm old!) Prices were great!!!”
Good questions.
Answers come from the Google listing and what customers say in reviews.
What are your hours?
The Google listing shows noon to midnight, every day of the week.
Do you come out on weekends?
Two reviewers had service on a Sunday, one of them not even an existing customer.
Can you fix a failed septic pump?
One customer had questions about a failed pump, and the crew walked them through it.
Do you pump septic tanks?
Yes. Septic pumping is mentioned in 3 Google reviews.
Septic backing up?
Call (410) 546-1666 or send a request and the American Outback crew will get back to you.
Call (410) 546-1666